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Privacy Policy

What information we collect

  • Information you provide to us: this includes information you provide voluntarily, such as your name, email address, phone number and address. We may also collect information about you when you send us a message or comment, or when you subscribe to our newsletter.
  • Information about your use of our website: this includes your IP address, browser and operating system, the pages you visit on our website and the time you spend on each page. We may also collect information about how you interact with our website, such as which links you click and which forms you fill in.
  • Information from cookies and other tracking technologies: we use cookies and other tracking technologies to collect information about your use of our website. Cookies are small text files stored on your computer or mobile device when you visit a website. They allow the website to remember your actions and preferences (such as login name, language and other display settings) for a period of time, so you do not have to enter them again each time you visit the site or move from one page to another. We may also use cookies and other tracking technologies to collect information about your activity outside our website, such as which websites you visit before and after you visit our website.

How we use your information

  • To provide and manage our website and services.
  • To respond to your enquiries and provide support.
  • To improve and personalise your experience on our website.
  • To send you marketing messages and offers.
  • To analyse our website and services and improve them.
  • To protect our website and services from fraud and abuse.

How we share your information

We may share your personal information with third parties in the following situations:

  • With service providers who help us provide our website and services, such as hosting companies, payment providers and analytics companies.
  • With third parties we work with to offer you promotions.
  • With law enforcement or other government authorities when we are legally required to do so.

Your choices

You can choose not to receive marketing messages from us by clicking the unsubscribe link at the bottom of any marketing email we send you. You can also email us at team@skiguide.bg and ask us to remove your personal information from our database.